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User experience theory and practice

Course learnings

This course focused on developing a theoretical and practical understanding of user experience as a value-driven design perspective. It emphasised a multi-perspective approach to understanding users and the role of values in shaping meaningful experiences.

Within a team, we developed and facilitated a workshop for Bureau Moeilijke Dingen to investigate how the user experience of large language models (e.g., OpenAI tools) can be improved for design students. The workshop was used to explore user needs, experiences, and opportunities for more effective use in design practice.

Involved stakeholder: Bureau Moeilijke Dingen

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